No Refund Policy for RSKMall
1. No Refund Policy
At RSK Mall, we strive to provide high-quality products and services. Please note that all sales made on our website (rskmall.com) are final and non-refundable. Once an order is placed and payment is processed, we do not offer refunds, cancellations, or exchanges.
2. Exceptions to No Refund Policy
We only consider refunds or replacements in the following exceptional cases:
- If the product is damaged or defective upon delivery.
- If the wrong product has been shipped.
To claim a replacement in such cases, the customer must:
- Contact us within 24 hours of delivery.
- Provide clear images or videos of the damaged or incorrect product.
If eligible, we will arrange a replacement (subject to availability) or offer a store credit for future purchases.
3. Digital & Handmade Products
For digital and handmade products, no refunds or exchanges will be provided under any circumstances due to the nature of these products.
4. Cancellation Policy
Once an order is confirmed, it cannot be canceled. We process orders quickly to ensure timely delivery, so cancellation requests will not be entertained.
5. Payment Disputes
If a customer initiates a chargeback or payment dispute, we reserve the right to provide transaction details and evidence to the payment provider to resolve the dispute in our favor.
6. Contact Us
For any queries related to this policy, please contact us at:
📩 Email: helpptherayofhope@gmail.com
📞 Phone: 9123348301